Our health and safety procedure - Learn more


Health and safety procedure

Compagnie Hôtelière de Bagatelle is fully mobilized to ensure the protection of our customers and members of our teams. We have implemented a very strict health and safety procedure which applies to each of our hotels reopening.

 


CHECK IN / CHECK OUT, SAFETY DISTANCES IN THE HOTEL

- We have implemented the health and safety measures recommended by the National Public Health Agency.

- Each hotel has appointed a referent for the health protocol, guarantor of good practices.

- We respect barrier gestures throughout the hotel, as well as hygiene standards and safety distances, with markings on the ground at the reception.

- Our staff is equipped with masks, gloves and hydroalcoholic gel.

- Our staff are trained in these new measures.

- We provide you with hydroalcoholic gel and masks.

- Online check in is systematically offered to you before your stay: an email will be sent to you as soon as you have made your reservation, in order to reduce your time spent at reception to just a few seconds.

- Your invoice can be sent to you by email during your stay, for your verification, so that you can also reduce your time spent at reception at the end of the stay.

 


CLEANING

- We carry out a thorough and frequent cleaning of common areas and in particular handles, switches, elevator buttons, room keys, desks.

- All bedrooms and bathrooms are fully cleaned with disinfectant detergents between each client, and only on request during a client’s stay. The training of our cleaning teams has been reinforced.

- The cleaning material is changed between each room, in particular microfiber cloths and wipes.

- All linen and all the welcome products in the room are changed systematically between each client.

- Some objects have been removed from the rooms, including the cushions and plaids, as well as the elements of the minibar, however we are at your disposal to provide you with drinks on request.

 


BREAKFAST

Breakfast is offered in room service only, in order to comply with the rules of social distancing.

 


SERVICES

- A “half-board” offer, with the Bocaux du Bistrot, has been specially created to allow you to take your meals in your room during this particular period.

- The honesty bars and bars of our hotels are closed as well as the wellness area of the Platine Hôtel. At the Vice Versa Hôtel, the hammam is only available by appointment and inaccessible to outside customers.

 

Finally, we favor flexible booking and cancellation conditions.

INFORMATION

Dear guests,

The Platine Hôtel, The Chess Hôtel, the Vice Versa Hôtel and Les Plumes Hôtel have reopened and welcome you now!

We set up a strict procedure to welcome you in the best conditions: respect of barrier gestures and hygiene standards, wearing of masks and gloves for the staff, provision of hydroalcoholic gel and masks, room service breakfast only, online check-in… We have created for you a "half-board" offer with Les Bocaux du Bistrot, to allow you to take your meals in your room.

Our teams are fully available to answer your questions and requests.

Platine Hôtel: +33 1 45 71 15 15, info@platinehotel.fr / The Chess Hôtel: +33 1 48 24 10 10, info@thechesshotel.com / Vice Versa Hôtel: +33 1 55 76 55 55, info@viceversahotel.com / Les Plumes Hôtel: +33 1 55 07 88 00, info@lesplumeshotel.com

If you have planned a stay in another of the Compagnie Hôtelière de Bagatelle hotels, we leave it up to you to contact them.

Hôtel Les Théâtres: +33 1 44 82 50 82, reservation@hotellestheatres.com / Le Roch Hôtel & Spa: +33 1 70 83 00 00, reservation@leroch-hotel.com

Take care of yourself and your loved ones,

The Compagnie Hôtelière de Bagatelle team

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